Shipping policy

Order Processing: All orders are processed and shipped out within 1-3 business days.

This policy applies to orders shipped to the United States and Canada.

Processing time

Orders are normally processed within 1–3 business days. Business days are Monday through Friday, excluding public holidays. Orders may be fulfilled by third-party suppliers through AutoDS.

Estimated delivery

  • United States: 7–13 business days after dispatch.
  • Canada: 7–13 business days after dispatch.

Delivery times are estimates, not guarantees. At present, checkout offers free Standard Shipping only. We do not advertise an express or premium shipping speed unless a distinct faster carrier service is actually available for the order.

Tracking and split shipments

When tracking is provided by the carrier or fulfillment supplier, it will be sent to the email address used at checkout. Tracking can take time to update after dispatch. Items in the same order may arrive in separate packages and may have separate tracking numbers.

Address changes and cancellations

Please review the shipping address before placing the order. Contact support.easeera@gmail.com immediately if a correction or cancellation is needed. We will try to help, but changes or cancellations cannot be guaranteed after fulfillment begins. If a parcel is returned or must be reshipped because the customer supplied an incomplete or incorrect address, additional shipping costs may apply unless the error was ours.

Delays and non-delivery

Carrier, customs, weather, and other events outside our control can cause delays. If we cannot ship within the time promised, we will provide an update and, where required by law, offer the choice to accept the delay or cancel for a refund. Contact us if tracking has not updated for an unusual period or if a parcel is marked delivered but cannot be located so we can investigate.

Customs, duties, and taxes

Any duties, import taxes, or customs fees not collected at checkout are the customer’s responsibility where permitted by law. Customs processing may affect delivery time.

Damaged packages

If an order arrives damaged, keep the item and packaging and contact us promptly. See our Refund Policy for the evidence and resolution process.

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